Accredited Schemes Administrator
Citrus Training Leeds
The Company
For over 15 years, Citrus Group have been supporting their clients’ endeavours to achieve their corporate goals and safety aspirations, both in the UK and overseas. With a Group client base of more than 35,000, Citrus Group offers truly extensive and multifaceted provision.
The Group consists of four companies: Citrus Training, Altitude Safety, BBE Training, and BookMyCourse.
Citrus Group’s aim is to keep their respective focuses in Safety Equipment, Safety Training and Further Education whilst also combining to provide an effective & complete safety & training solution, which is trusted by industry worldwide. Together the Group combines to offer our clients over 44,000 safety and training solutions, 30 national accreditations and professional standards, across 192 training centres via 200 staff.
The Role
This is an exciting opportunity to be part of the training support team at Citrus Training. The position offers an exciting opportunity for any individual looking to join an organisation where they will benefit from full training, mentoring and development and enjoy career progression within a fast-growing organisation. The Accredited Schemes Coordinator will be responsible for all areas of administration relating to Accredited courses.
The successful candidate will be joining an organisation where they will benefit from full training, mentoring and development and enjoy career progression within a fast-growing organisation.
Key Areas of Responsibility
- Internal and external telephone calls, including covering colleagues’ and other departments calls and when necessary
- Notification of Accredited Courses to the relevant Awarding Body within expected timescales
- Production and despatch of all pre-course paperwork
- Ordering and distribution of course materials and publications
- Application, processing and dispatch of all certificates and cards
- Liaising with Trainers and Internal Verifiers and assisting with preparation for annual audits
- Updating database with pre-and post- course information
- Maintaining course paperwork archive and filling systems
- All other admin duties related to accredited schemes
- Assisting the Administration Department with ad hoc duties and projects as required
Equal Opportunities
We are committed to equal opportunities in employment and service delivery. The policies and practices of the company aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. It is the responsibility of all Citrus Group employees to always promote equal opportunities and diversity on behalf of the Company throughout the workplace.
Health & Safety
All employees are required to undertake their duties and responsibilities in full accordance with the Citrus Group Health & Safety Policies and Procedures. This includes ensuring that health, safety, and welfare is promoted throughout the workplace and that reasonable care is taken to safeguard their own safety and that of others.
The Person
Experience
- Proven track record of working in a busy office environment is desirable
Skills
- IT literate with knowledge and experience in Microsoft office programmes such as Word, Excel, PowerPoint and Outlook and use of database systems
- Excellent customer service and people skills with a commitment to upholding excellent customer service levels
- Self-motivated and able to work on their own initiative
- Good communication skills and an excellent telephone manner
- Good literacy and numeracy skills
- Keen eye for accuracy and attention to detail
- Excellent team player and appreciative of the requirements of other departments
- Strong time management and priorities skills
- Positive, proactive and motivated
- Ability to work flexibly
Behaviour
- Can work effectively, both independently and as part of a team.
- Maintains confidentiality at all times and in all circumstances, as well as demonstrating honesty and integrity in all areas of work.
- Is resilient and can work flexibly with changing priorities, whilst staying focused.
- Supportive of colleagues and collaborates with the team.
- Approachable and professional.
Hours
Monday to Thursday 08:30 – 17:30 & Friday 08:00 – 17:00
(Although flexibility may be required to cover early course starts)
The successful candidate will have a flexible approach to working hours to accommodate the needs of the business.
Salary
Competitive and subject to experience
Benefits
- 25 Days per annum, plus bank holidays (3 or 4 days to be saved for a shutdown at Christmas).
- Company Sick Pay – full sick pay is available dependent on employees’ meeting the eligibility criteria. Full details are available from HR.
- Health Cash Plan and Employee Assistance Programme – available to all employees after the successful completion of the probationary period.
- Life Assurance - available to all employees after the successful completion of the probationary period.
- Pension – Workplace pension scheme is available
- Eye Care Scheme – Vouchers available for free eye tests
- Free Parking
Application Form
If this role interests you, we would love to hear from you.
Why Citrus?
Citrus Training are the UK's largest provider of health, safety, technical training, and assessment services for the Built Environment and Utility sectors, and here's why.
20 Years' ExperienceWe have nearly 20 years' experience in delivering training courses.
40,000+ Delegates Per YearWe train over 40,000 delegates per year across all of our training courses.
250+ Training CoursesWe have a portfolio of over 250 training courses and qualifications.
Purpose Built Facilities Our purpose-built training venues offer 'real world' simulated experiences.
National Coverage
Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.
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