Virtual Learning System Requirements

Virtual Learning System Requirements

It is your responsibility to ensure you have the appropriate equipment to complete the course, but please see below a list of basic system requirements needed to successfully complete your virtual learning course.

System Requirements

• An internet connection – broadband wired or wireless (3G or 4G/LTE)
• Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
• A webcam or HD webcam - built-in or USB plug-in
• Or, a HD cam or HD camcorder with video capture card

Supported Operating System

• macOS X with macOS 10.7 or later
• Windows 10
  Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
• Windows 8 or 8.1
• Ubuntu 12.04 or higher
• Mint 17.1 or higher
• Red Hat Enterprise Linux 6.4 or higher
• Oracle Linux 6.4 or higher
• CentOS 6.4 or higher
• Fedora 21 or higher
• OpenSUSE 13.2 or higher
• ArchLinux (64-bit only)

Supported Tablet and Mobile Devices

• Surface PRO 2 or higher running Win 8.1 or higher
  Note: For tablets running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
• iOS and Android devices
• Blackberry device

Supported Browsers

• Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
• Mac: Safari 7+, Firefox 27+, Chrome 30+
• Linux: Firefox 27+, Chrome 30+

Processor and RAM Requirements

• Notes:
• Dual and single core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen sharing performance on laptops we recommend a quad core processor or higher.
• Linux requires a processor or graphics card that can support OpenGL 2.0 or higher.

High DPI Support

• High DPI displays are supported in Zoom version 3.5 or higher

Bandwidth Requirements

• The bandwidth used by Microsoft Teams or Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.

Recommended Bandwidth for Webinars (Panelists)

• For 1:1 video calling:
• 600kbps (up/down) for high quality video
• 1.2 Mbps (up/down) for 720p HD video
• Receiving 1080p HD video requires 1.8 Mbps (up/down)
• Sending 1080p HD video requires 1.8 Mbps (up/down)
• For group video calling:
  • 800kbps/1.0Mbps (up/down) for high quality video
  • For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)
  • Receiving 1080p HD video requires 2.5mbps (up/down)
  • Sending 1080p HD video requires 3.0 Mbps (up/ down)
• For screen sharing only (no video thumbnail): 50-75kbps
• For screen sharing with video thumbnail: 50-150kbps
• For audio VoiP: 60-80kbps
• For Zoom Phone: 60-100kbps

Recommended Bandwidth for Webinars (Attendees)

• For 1:1 video calling: 600kbps (down) for high quality video and 1.2 Mbps (down) for HD video
• For screen sharing only (no video thumbnail): 50-75kbps (down)
• For screen sharing with video thumbnail: 50-150kbps (down)
• For audio VoiP: 60-80kbps (down)

If you experience technical difficulties, please click here for Microsoft Teams troubleshooting advice.

If you experience technical difficulties, please click here for Zoom's troubleshooting advice.