Why Citrus?

Why Citrus? Firstly, our people. Several experienced professionals will be working on your account as a complete managed service.

Our dedicated support and operational teams will partner directly with your business, ensuring continuity and measurable consistency of our service. Our customer engagement teams have sector experiences and are continually trained to understand our customers and their world. This is the core of what we do - true customer-centricity.

Our Quality Assurance Strategy ensures that we can consistently deliver effective training across the UK. Designed and managed by Citrus Training, this assures that all employees benefit from quality training delivered by our trainers and assessors or through our commercial partners.

Your business will gain valuable commercial cost savings. By combining spending and delivery across your full provision, we can blend spending and solutions in key regions of the UK to ensure competitive market rates and offer a ‘one-price’ solution to support budget management.

Effective data reporting allows us to measure the success of the value we are providing. Through predictive and informative reporting, Citrus Training has saved our customers 18% of cancellation fees based over the last four years. In addition, we can effectively help to manage skills and competencies by providing meaningful data, meaning our customers can ensure that their employees have the necessary skills and qualifications to perform their roles.

Once mobilised and delivery begins, the work does not stop there. Continual dedicated customer support will ensure that your business theme’s strategies and targets are at the forefront of what we do. Continual development is critical to achieving this. And so, our teams will devise and deliver an agreed customer development plan to continually add value and meet your business needs across all functions and stakeholders.

Who we work with

We work with all these clients across a multitude of different partner services, including as Tier 1 framework provider, Preferred Supplier, and Sole Product Provider.

Citrus Training builds lasting relationships by establishing effective communication with our partners to deliver effectively and add value. As a result, our customers can expect to receive the highest levels of customer excellence. We focus on delivering key performance of our sector's services as the UK’s trusted training provider.

For more information, please visit our case studies.