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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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CPCS Industrial Counterbalance Forklift (A16)


The most common forklift truck, the Industrial Counterbalanced Forklift features two forks at the front and can drive up close to a load to pick it up and move it. Its name comes from the counterweight in the rear of the vehicle that compensates for heavy load lifting at the front.

Plant operators use counterbalance trucks indoors or outdoors for anything from warehouse picking to construction site material moving and placement. Usually powered by gas, diesel, or electricity, they are a highly versatile solution for various jobs and environments.

This CPCS certification delivers the necessary skills, knowledge, and understanding of safely using an Industrial Counterbalanced Forklift. It is specifically aimed at Plant Operators who require practical and theory-based training and testing on a Counterbalanced Forklift to carry out their work.

Course Outline

A mix of practical and theory-based exercises and tutorials take delegates through manufacturer information and general knowledge of an Industrial Counterbalanced Forklift. In addition, they’ll participate in several practical activities to recognise the machine’s components and functions, best practices and operating methods.

The course reflects national standards and industry best practices and is fully accredited in line with CPCS regulations. In addition, choose to learn with Citrus, and delegates will benefit from our custom-built training facilities and customer-first approach.

Our occupationally and technically-experienced trainers coach delegates on this course, completing the session with a practical and theory test. They must pass the both to qualify for the CPCS red card (Trained Operator), valid for two years per category held.

Course Programme

This training is essential for workers to operate an Industrial Counterbalanced Forklift safely. Delegates will review legal requirements, ensure safety compliance, understand procedures and appropriate documentation and classifications.

The learnings will take delegates through;

  • Naming and explaining the purpose of principal components, the basic construction, controls and terminology of the forklift
  • Conforming with manufacturer’s requirements as per the operator’s handbook
  • Health and safety legislation and regulation relevant to Plant Operators (HASAWA 1974, PUWER and LOLER)
  • Undertaking all pre-use checks
  • Configuring the counterbalenced forklift to be ready for site and highway travel
  • Travelling over rough, undulating ground, substantial inclines and level surfaces with mounted and trailed implements
  • Explaining actions required for hazards, underground and overhead services
  • Manoeuvring in confined spaces with trailed and mounted implements
  • Attaching and setting trailed and mounted implements ready for work
  • Attaching and setting power take-off drives ready for work
  • Operating a mounted or power-driven implement
  • Removing and storing trailed and mounted implements
  • Carrying out shut down and securing procedures
  • Explaining the loading and unloading procedures for machine transporting
On Completion

At the end of the training, successful delegates will:

  • Have a working knowledge of the manufacturer’s handbook for the Industrial Counterbalanced Forklift
  • Confidently locate and identify the major components of the forklift and explain their functions
  • Be able to locate and identify key controls and explain their functions
  • Conduct all pre-operational and running checks following manufacturer's and legislative requirements
  • Be able to prepare a Counterbalanced Forklift for use and operate the machine safely and efficiently
  • Perform specific loading and unloading tasks and operations as practiced throughout the course
  • Confidently carry out all end of work and shut down procedures

On successful completion of the course, delegates receive their CPCS red card (Trained Operator), valid for two years per category held.

Who Should Attend?

This CPCS Industrial Counterbalanced Forklift Operator Certification is for Plant Operators who need practical and theory training and test on an Industrial Counterbalanced Forklift to do their job.

While it is ideal for delegates to have some forklift experience, it is not mandatory.

Course Duration

This comprehensive course trains delegates to safely and responsibly operate a Telehandler on site. The training options vary to accommodate novices and seasoned delegates:

Novice training – five-days with a maximum of three delegates  

Prep and Test – two-day, one-day for training and day-two for testing with a maximum of three delegates

Test only - one day with a maximum of three  delegates 

Group and one-to-one sessions are available. Please contact our customer service team to find out more.

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training, working tirelessly to provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors. 

We have over 30 specialist Plant and Lifting trainers and assessors, coaching and testing nationwide to meet any specific needs of our clients. With a wealth of experience and expertise, they have successfully trained over 25,000 delegates across the Plant and NVQ training categories.

Our facilities include six technical centres with the capacity for delivering Plant Training across the UK. And our national, accredited Training and Test Centres are fully equipped to provide CPCS and CSCS accredited courses. In addition, as an approved NPORS training provider, we can also offer on-site training and testing nationwide. 

Finally, as an Approved Training Organisation (ATO) by CITB, we provide quality training that meets the industry-approved standards. 

Things You Need to Know

This CPCS course has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in any elements of the training. 

For training held at your location, please ensure that the classroom you make available has a power supply and is a suitable size for the number of delegates attending. In addition, please ensure that the practical area has been risk-assessed, is free from harm, and is ideal for training.  

If you are a CITB Levy payer, you can claim a CITB Grant for this course. Once you have booked please contact us with your CITB number and we can assist you in claiming the funds.

Popular FAQ's

Yes - delegates need to have a good understanding of the English language to take the course.

No, but there are practical elements, so delegates should make their trainer aware of any special considerations.

Yes - you need to make sure your premises have a 240v power supply, that your classroom is big enough and that the practical area has been risk-assessed and suitable before any training takes place.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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