skip to main content
National Training Centres National Training Centres

Our Courses

Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

Contact Us

CPCS Novice Telescopic Handler Excluding 360 Slew (A17C)


The Telescopic Handler is a machine used for lifting, moving and placing materials and equipment.  A common sight on construction sites and sometimes known as a telehandler, teleporter, or boom lift, it is essentially a forklift with a boom giving it the extra benefits of a crane.  Its single telescopic or articulating boom extends forward and upwards, adjusting the maximum reach of the machine to serve various jobs and purposes. 

Telescopic Handlers move loads such as bricks, sand, and wood at weight ranging from two to seven tonnes and more. It works with various attachments making it an adaptable and versatile industry appliance on site.

This A17C CPCS certification delivers the necessary skills, knowledge, and understanding of safely using a Telescopic Handler, focussing specifically on endorsement C - all sizes of machine excluding 360 slews. Operated at unlimited heights on multi-surface terrain and equipped with located stabilisers.

It is specifically aimed at Plant Operators who require novice-level practical and theory-based training and test on a Telescopic Handler and pursue a career in plant operations.

Course Outline

A mix of practical and theory-based exercises and tutorials take delegates through manufacturer information and general knowledge of a Telescopic Handler. In addition, they’ll participate in practical activities to recognise the machine's components and functions, best practices, and operating methods.

The course reflects national standards and industry best practices and is fully accredited in line with regulations. In addition, choose to learn with Citrus, and delegates will benefit from our custom-built training facilities and customer-first approach.

Our occupationally and technically-experienced trainers coach delegates on this course, completing the session with a practical and theory test. They must pass the test to qualify for the CPCS red card (Trained Operator), valid for two years per category held.

Course Programme

This training is essential for workers to operate Telescopic Handler safely. Delegates will review legal requirements, ensure safety compliance, understand procedures and appropriate documentation and classifications.

The learnings will take delegates through:

  • Introduction and explanation of CPCS Telescopic Handlers qualification
  • Theoretical knowledge of plant operations
  • Operator’s responsibilities with regards to daily/weekly checks of the machine
  • Basic construction, names of components, purpose and use of controls
  • Use of handbook and other information sources, including legislation and Approved Codes of Practice
  • Pre-use, start, running checks and close down procedure
  • Preparing the telescopic handler for site and road travel
  • Travelling the telescopic handler over different terrain, including rough, undulating ground and substantial inclines using different wheel drive and steer combinations
  • Manoeuvring, progressing to confined spaces in a forward and reverse direction
  • Carry out minor adjustments and routine service procedures
  • Loading vehicles and hoppers
  • Removing and re-attaching different attachments
  • Placing the telescopic handler in an out of service condition
  • Loading and unloading procedures on and off a transporter
On Completion

At the end of the training, successful delegates will:

  • Have a working knowledge of the manufacturer’s handbook for a Telescopic Handler
  • Confidently locate and identify the major components of the machine and explain their functions
  • Be able to locate and identify key controls on a Telescopic Handler and explain their functions
  • Conduct all pre-operational and running checks following manufacturer's and legislative requirements
  • Be able to prepare a Telescopic Handler for use and operate the machine safely and efficiently, adhering to all A17C usage and protocols
  • Perform specific loading and unloading tasks and operations as practiced throughout the course
  • Confidently carry out all end of work and shut down procedures

Upon successfully completing the course, delegates receive their CPCS Red Card (Trained Operator), valid for two years per category held.

Who Should Attend?

This Telescopic Handler A17C CPCS Certification is for Plant Operators who need practical and theory training and assessment on a Telescopic Handler to do their job. While it is ideal for delegates to have some machinery experience, it is not mandatory.

The course is available to those who need novice training and test-only options. 

We also deliver the Test Only CPCS Telescopic Handler (A17C) course.

Course Duration

This comprehensive course trains delegates to safely and responsibly operate a Telescopic Handler. The training options vary to accommodate novices and seasoned delegates:

Novice training - five days with a maximum of three delegates  

Preparation and Testing – two-days course split with training on day-one and test on day-two for a maximum of three delegates  

Test only - one-day with a maximum of three delegates    

To add Suspended Loads to the qualification, combine this certification with A17E and allow another two days of training. Contact us to find out more.

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training, working tirelessly to provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors. 

We have over 30 specialist Plant and Lifting trainers and assessors, coaching and testing nationwide to meet any specific needs of our clients. With a wealth of experience and expertise, they have successfully trained over 25,000 delegates across the Plant and NVQ training categories.

Our facilities include six technical centres with the capacity for delivering Plant Training across the UK. And our national, accredited Training and Test Centres are fully equipped to provide CPCS and CSCS accredited courses. In addition, as an approved NPORS training provider, we can also offer on-site training and testing nationwide. 

Finally, as an Approved Training Organisation (ATO) by CITB, we provide quality training that meets the industry-approved standards. 

Things You Need to Know

This CPCS A17C Certifed course has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in any elements of the training. 

Delegates must pass the CSCS Health, Safety and Environment touchscreen test for Operatives within the past two years.  

If you are a CITB Levy payer, you can claim a CITB Grant for this course. Once you have booked please contact us with your CITB number and we can assist you in claiming the funds.

Popular FAQ's

Yes - delegates need to have a good understanding of the English language to take the course.

No, but there are practical elements, so delegates should make their trainer aware of any special considerations.

No, the training and testing for this course needs to take place at an accredited CPCS Test Centre.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

Industry Insights Report

Industry Insights Report

Join one of the industry’s largest benchmark and insight reports.

Industry Insights Report