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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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Emergency First Aid at Work (Inside M25)


First aid knowledge is critical in and out of the workplace, helping prevent and treat injuries from accidents or assisting people who have fallen ill. 

Emergency First Aid at Work training is ideal for low-risk scenarios and activities at work. Guidance advises that organisations with more than 50 employees should have an Emergency First Aider for every 100 employees. This training is to ensure someone in need receives the help they need in the vital minutes before the contacted emergency services arrive - versus the First Aid at Work training that focuses on specific injuries, conditions and incidents while including the Emergency syllabus.

With so many opportunities for accidents and injuries in workplaces especially, this British Red Cross certification teaches essential knowledge to react to and treat various situations that may occur, with speed but accuracy too. 

Course Outline

Practical and theory-based exercises and tutorials take delegates through all the processes and procedures vital to delivering essential first aid care to someone in need.

The course reflects national standards and industry best practices and is fully accredited in line with British Red Cross. In addition, choose to learn with Citrus, and delegates will benefit from our custom-built training facilities and customer-first approach.

Our occupationally experienced and qualified trainers coach delegates on this course, continually assessing delegates and completing the session with a question and answer paper. They must pass the assessment to receive a British Red Cross Emergency First Aid at Work certificate, valid for three years.

Course Programme

This course teaches delegates all the essentials of recognising injuries and medical emergencies and administering basic emergency first aid to help someone. In addition, delegates will review legal requirements, ensure safety compliance, and understand procedures and appropriate documentation and classifications in a course that meets all requirements specified by the Health and Safety (First Aid) Regulations 1981.

The course content includes:

  • Handling an emergency, including assessing and monitoring a casualty, who can help, and electrical incidents
  • Identifying and assisting an unresponsive and breathing adult
  • How to deal with seizures
  • Identifying and helping an unresponsive and not breathing adult, including face shields, pocket masks, and mouth to nose
  • Using an AED, including a chain of survival
  • Assisting a choking adult
  • Hygiene importance and techniques
  • Assessing and monitoring bleeding and wounds, including embedded objects, small blisters and splinters, minor bruises and wounds, and nosebleeds
  • How to deal with shock and suspected internal bleeding
  • Accident recording, reporting and COSHH, including health and safety first aid regulations, first aid kits, accident records, RIDDOR and COSHH
  • Identifying and tending to burns, including electrical burns, chemical burns, and chemical burns to the eyes
On Completion

Successful delegates will have the knowledge, skill, and confidence to treat any emergency first aid situation in the workplace at the end of the training. They will be able to administer essential life support and put a casualty in the recovery position correctly, and give Emergency First Aid to someone:

  • unresponsive and breathing
  • unresponsive and not breathing, including how to use an automated external defibrillator (AED)
  • choking
  • bleeding
  • experiencing shock
  • suffering from burns
  • Record and report accidents and injuries in the workplace (RIDDOR).
  • Be confident in what to do in an emergency situation
  • Administer basic life support and put a casualty in the recovery position correctly

Upon completion, they will receive a British Red Cross Emergency First Aid at Work certificate, valid for three years from the issue date.

Who Should Attend?

The British Red Cross Emergency First Aid at Work course is for staff age 16+ who may need to provide first aid to someone at work. 

The course is ideal for organisations whose first aid needs assessment has identified a requirement for someone to hold a current emergency first aid at work qualification. However, if your needs assessment identifies a requirement for additional first aid training, due to having employees with a medical condition, for example, we recommend the three-day  First Aid at Work course. This training provides a more in-depth focus on specific medical conditions and teaches the skills to recognise and treat a broader range of injuries. 

Course Duration

The one-day training course certifies delegates as competent to administer Emergency First Aid as the appointed Emergency First Aider at their workplace.

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training. As a result, we are the leading UK-based provider of health, safety and technical training and assessment services to the Built Environment and Utility sectors. 

Citrus Training serves 85 of the top 100 building services companies in the market. With nearly 20-years of sector-specific experience, we’ve gained invaluable training experiences and knowledge to pass on to our delegates.

Our occupationally experienced Emergency First Aid educators have successfully trained over 25,000 delegates across the First Aid and Wellbeing training category. Delivering courses at our nationwide, industry-leading and accredited training centres and offering the very best of training standards and quality assurance. 

We have thousands of public dates and locations nationally for Emergency First Aid Training, or can offer dedicated training for specific requirements such as on-site groups. Whatever you need, our training services help bring together the optimum mix of solutions to ensure you can apply the hierarchy of risk control most effectively. 

Things You Need to Know

This course has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in any training elements. 

Your venue will need to comply with the British Red Cross standards for training held at your location. We will forward these venue criteria to you before the course takes place.

Popular FAQ's

First Aid at Work is designed for workplaces in a higher risk category (Engineering, Manufacturing, Construction). Emergency First Aid at Work is ideal for low-risk workplaces.

One day.

The certificate is valid for three years from the date of issue.

The certificate usually takes between four-six weeks to be issued.

No. Anything discussed in training is done so in confidence. However, you are not forced to participate in a particular module if there are specific reasons that might affect you. Speak to your trainer or contact us if you want to discuss anything further.

It is good practice to refresh this certificate after three years, and we offer refresher one-day courses to accommodate.

We recommend within three months of your certificate expiry.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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