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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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Ladder Safety Awareness


Proper ladder use requires competency and awareness of the different types and safety measures for any given purpose. 

Identifying the correct type of ladder and ensuring it is in good condition and appropriately secured or tied to prevent movement are just some of the basic rules of ladder use, sometimes overlooked by operatives looking to get a job done quickly. 

This Citrus Safety Ladder Awareness qualification provides the knowledge and skills to use a ladder safely, from selecting the correct type to inspection, planning, and operation.

Delegates will receive training in the various legislation associated with working at height and a background in the different additional pieces of access equipment available to aid safety and prevent accidents. 

Course Outline

With a mix of practical, video and theory-based exercises and tutorials, delegates will cover compliance with relevant legal obligations associated with ladder and step ladder work. In addition, the course gives hands-on training on various types of ladders expected for use within working at height operations and the pre-use checks that must happen. 

The course reflects national standards and industry best practices and is fully accredited in line with EN131 regulations. In addition, choose to learn with Citrus, and delegates benefit from our custom-built training facilities and customer-first approach.

Our occupationally and technically-experienced trainers coach delegates on this course, completing the session with a practical observation and theory examination. Delegates must complete all assessments to pass this qualification. 

Course Programme

This half-day training is a mixture of classroom-based discussion and practical demonstrations focusing on ladder and step ladder safety on-site.

Delegates will review legal requirements, ensure safety compliance and inspections, and understand procedures, appropriate documentation and classifications.

The course content includes:

  • Legislation - Working at Height 2005
  • Correct and safe use of ladders and step ladders
  • Components and their functions of ladders and step ladders
  • Pre-use inspections and measures to take in case of issues
  • Securing and storing ladders appropriately
  • Planning and organising work and making emergency arrangements
  • Care, maintenance and certification
  • Record keeping of the ladder equipment

Assessment consists of a short written assessment paper.

On Completion

At the end of the training, successful delegates will:

  • Demonstrate an understanding of Working at Height 2005
  • Apply the avoidance hierarchy of control
  • Select appropriate methods and safe systems of work with ladders
  • Protection of others who may be affected by the ladder work activity
  • Inspection of the workplace and ladder equipment
  • Adopt appropriate safety arrangements when using ladders and stepladders
  • Demonstrate their ability to carry out pre-use equipment inspection
  • Operate ladders and step ladders safely

Summarise the requirements for:

  • Understand how to plan and organise the work
  • Make emergency arrangements
  • Implement care, maintenance, certification and record-keeping of the ladder equipment

On successfully completing the course, delegates receive a Citrus Certificate of Competence, valid for three years.

Who Should Attend?

This Citrus Safety Ladder Awareness training course is for anyone whose role includes working at heights or who needs to use a ladder within their role. Managers and supervisors who oversee work will also benefit, enabling them to ensure staff are working appropriately.

Course Duration

This comprehensive half-day training prepares delegates with a basic understanding of working with and inspecting ladders and step ladder for safe use.

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training, providing exemplary service to our clients and producing excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors.

To ensure we are always at the forefront of the industry, we take strategic input from impartial experts to identify risks and provide practical solutions to high-risk, high harm environments such as Working At Heights. Their professional advice, combined with our in-house expertise, means we can give hyper-detailed content on everything delegates need to know, including PPE and equipment, inspections, and servicing.

Train with Citrus and delegates benefit from our in-house and employed Working at Heights specialist trainers, offering the very best training standards, consistency, and quality. Our professional, highly qualified instructors deliver all aspects of the course and guarantee a successful, exclusive and inclusive learning experience.

Employers and delegates can choose from dedicated courses to suit customer-specific requirements, locations, and dates. As a result, we’ve successfully delivered training for over 20,000 delegates across the Working at Heights training category.

Things You Need to Know

No previous knowledge or experience of ladders is required to take this course. 
The content includes awareness of periodic examinations of equipment, but it does not provide full training in maintenance of equipment. Additional training is available for this, and further information is available upon request. In addition, practical exercises will not include falls of any kind, and the delegate will not be deemed competent in rescue procedures. 

The training has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in any elements of this course. In addition, delegates should also bring suitable PPE on the day of training, for example, safety helmets, safety shoes or boots, hi-vis and gloves.

For training held at your own location, please ensure that the classroom you make available has a 240v power supply and is a suitable size for the number of delegates attending. In addition, please ensure that the practical area has been risk assessed, is free from harm and is suitable for training. One step ladder, a leaning ladder, barriers and a safe/stable area to erect them should also be available for the practical exercise. 

Popular FAQ's

Yes - delegates need to have a good understanding of the English language to take the course.

No, but there are practical elements, so delegates must inform their trainer if there is anything they need to consider before starting the course.

Yes, you need to bring your own PPE for the course. You will receive joining instructions with your booking confirmation with full details.

Yes, the course includes both theory and practical training and testing.

Yes, it can as long as the site meets the standard requirements.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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