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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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Level 3 NVQ in Construction Contracting Operations (Site Technical Support)


Delegates taking this course will work on the technical aspects of a project. Depending on the area of construction the delegate works in, they can expect to support and handle inquiries, help produce and interpret technical diagrams, plans and paperwork, draw up delivery schedules, and deal with project administration.

This Level 3 NVQ Diploma in Construction Contracting Operations - Site Technical Support qualification enables delegates to demonstrate and recognise skills, knowledge and understanding and demonstrate competence in a real workplace environment.

The qualification is designed to prepare people for work in a Construction Contracting capacity whose primary focus is to provide Site Technical Support. 

Course Outline

We assess delegates against performance and knowledge statements derived from National Occupational Standards - the Recommended Qualification Structure for Construction Contracting Operations Level 3.

While producing a portfolio of evidence, delegates will show how they have met each unit's performance and knowledge criteria required within the qualification, as directed by their assessor.

To pass this qualification, delegates must successfully complete and achieve all six Mandatory Units and one Optional unit. 

Course Programme

Delegates taking this Level 3 Site Technical Support NVQ in Construction Contracting Operations will cover knowledge, skills, and practices to learn technical support fundamentals in construction.

The course content includes:

Mandatory Units - must achieve all six

  • Operating health, safety and welfare systems in construction
  • Preparing construction programmes and schedules of work
  • Developing and maintaining working relationships and personal development
  • Implementing construction contract work
  • Establishing and maintaining dimensional control of construction works
  • Operating construction project information systems

Optional Units- must achieve one

  • Preparing, collecting, analysing and presenting survey data in construction
  • Preparing and processing invitations to tender in construction
  • Preparing construction estimates, bids and tenders
  • Recording the condition of property
  • Preparing for construction works and operations
  • Preparing construction drawings and schedules
  • Conducting physical testing in construction
  • Monitoring, maintaining and improving supplies of construction materials
  • Recommending and monitoring supplies of construction plant and equipment
  • Preparing and monitoring construction costs and accounts
  • Preparing proposals and obtaining feedback in providing construction products and services
  • Integrating and controlling project design information
On Completion

Upon successfully completing this qualification, delegates will have the skills, knowledge, understanding, and competence to progress to a higher-level qualification in the same or similar occupational area. They can also enter into supervisory and management positions within the workplace.  

The construction industry will accept this qualification on its own as entry to a job role. 

Finally, as a result of completing the NVQ Level 3 Construction Site Technical Support Diploma, delegates can apply for the CSCS Gold Card. 

Who Should Attend?

Any person or employee who works within Construction Contracting providing Site Technical Support who needs to obtain a Gold CSCS card and a nationally recognised qualification in this occupation. 

Course Duration

We advise between six and nine months from induction to complete most Level 3 NVQs. The duration within this time depends on delegate experience, circumstances, and work. 

Why Citrus?

Quality and the customer experience are paramount to us here at Citrus. We passionately provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors, proudly working with 85 of the country’s top 100 building services companies to provide courses nationwide. 

Take an NVQ with Citrus Training, and delegates are allocated a dedicated Assessor whose role is to communicate with and support delegates throughout their NVQ. They do this through a mixture of face-to-face meetings, online meetings and e-mail communications. 
Our assessors are fully qualified and occupationally experienced from construction backgrounds to deliver Supervisory or Management NVQ qualifications within Construction. They travel nationwide to provide the necessary support for Supervisory or Management NVQ qualifications. Working closely with our in-house support teams, among the largest in the UK, we provide a tailored mix of training, consultancy, and technical services. The result is comprehensive, high-quality training leaving delegates confident to do their job and our business customers satisfied with an excellent customer experience.

Things You Need to Know

The Level 3 NVQ Diploma in Construction Contracting Operations - Site Technical Support qualification is designed to occur in a real workplace environment. This means delegates must be employed to take this qualification.

Before joining the course, delegates must ensure they can gather the necessary evidence to meet all performance requirements set out in the standards.

Once the candidate has completed their NVQ and obtained their CSCS Gold Card, their CSCS card is valid for five years. It can be renewed by a Construction Skills Supervisor with a touch screen Health and Safety test, revalidating it for another five years.

A CITB grant is available for companies registered with the Construction Industry Training Board (CITB). Enquire to learn more about funding options.

Popular FAQ's

CITB registered companies can claim up to £1250 in grants on successful completion of a Supervisor NVQ.

No, in order to complete an NVQs you must be working in the appropriate role. Evidence must be gathered for the NVQ portfolio, which will not be possible unless you’re are actively doing the relevant job. Once registered for an NVQ, you can apply for a red trainee supervisor’s/manager’s card which will allow you to carry out supervisory/managerial duties on site with s valid CSCS card. 

Please contact one of the team. They will send over a quote along with our NVQ sign-up form for you to complete and return for each candidate you want to enrol.

We require a 50% initial payment, which is non-refundable and the remaining 50% is paid on completion. 

NVQs can take between 6 to 18 months, depending on the NVQ you take. This can take longer if being completed as part of an apprenticeship. The assessor will arrange visits with you as needed until your portfolio is complete.

Once we have received your signed NVQ contract and initial payment, you will be allocated an assessor who will be in touch with you/your line manager to arrange your initial visit. This initial contact can take up to 6-8 weeks and subsequent visits will be arranged as needed.

Yes, please contact the team for details of a volume discount. We can also use a classroom delivery model for some NVQs, which can offer even further savings. 

NVQs are a lifetime award, so the certificate will not expire. To renew your CSCS card, you just need to retake the appropriate Health and Safety Touch Screen Test.

No, an assessor requires access to visit you onsite for the completion of an NVQ.

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