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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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NEBOSH National General Certificate


This course is delivered in association with Phoenix Health and Safety.

Being safe at work is the right of anyone, and so health and safety regulation and training are not just for the high-risk physical sectors. Occupational health and safety cover a broad spectrum. With so many different job roles in the market today across all industries, it has never been more critical to ensure all employees are as happy and healthy at work as possible.

This NEBOSH General Certificate course allows employers to improve the safety culture within their organisation, helping them understand what occupational health and safety are, what it means to them, and how to apply measures to minimise risk at work. With an updated syllabus reflecting workplaces from 2020 onwards, the General Certificate represents current challenges and opportunities for employees and employers to be healthy and safe. More than 200,000 people have passed the General Certificate to date, and as a renowned industry standard, these numbers will continue to rise.

Course Outline

Case studies, relatable scenarios, and discussions combined with practical activities take delegates through health and safety fundamentals and knowledge of relevant legislation. Taken over two parts, the assessment consists of:

  • Unit NG1 - with Open Book Exam to complete at home
  • Unit NG2 - practical risk assessment at your workplace

Delegates complete the session at home with a written examination relating to a real-life scenario. They have 24 hours to complete the paper and must pass the assessment to receive a NEBOSH General Certificate.

Course Programme

This NEBOSH course teaches delegates of any sector to recognise and understand workplace health, safety and culture. In addition, delegates will review legal requirements, ensure safety compliance, and understand procedures and appropriate documentation in a course that meets all requirements specified by NEBOSH.

The course content includes:

Unit NG1: Management of Health and Safety

  • Why we should manage workplace health and safety
  • How health and safety management systems work and what they look like
  • Managing risk — understanding people and processes
  • Health and safety monitoring and measuring

Unit NG2: Risk Assessment

  • Physical and psychological health
  • Musculoskeletal health
  • Chemical and biological agents
  • General workplace issues
  • Work equipment
  • Fire
  • Electricity
On Completion

Successful delegates will have the knowledge, skill, and confidence to recognise and implement health and safety best practices and procedures at work. They will:

  • Effectively manage health and safety
  • Identify and control common workplace hazards
  • Understand the UK legal requirements for managing construction health and safety
  • Confidently carry out risk assessments.
  • Develop and implement a detailed action plan.
  • Manage and minimise workplace risks.
  • Support and develop your company’s health and safety culture
Who Should Attend?

General Certificate Training is ideal for Managers and Supervisors with health and safety responsibilities or for people moving into a career that will have them as part of their role. The course is comprehensive but entirely accessible for all sectors and industries.

Course Duration

Training for the NEBOSH General Certificate will involve a minimum of 68 teaching hours and approximately 40 hours of private study and background reading.

Study method:

  • Classroom learning = nine days + online revision and online exam
  • E-learning = 113 hours
  • Virtual classroom learning = nine days + online revision and online exam
  • In-house learning = nine days

Online exams are run by NEBOSH every two months.

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training. As a result, we are the leading UK-based provider of health, safety and technical training and assessment services to the Built Environment and Utility sectors. 

Citrus Training are an approved agent for NEBOSH with Phoenix Health & Safety deliver the training.

Citrus Training serves 85 of the top 100 building services companies in the market. With nearly 20-years of sector-specific experience, we’ve gained invaluable training experiences and knowledge to pass on to our delegates.

Our Health and Safety At Work training is accredited, regulated, and has exceptionally high standards. Assessing short and long-term workplace risks,  we teach and promote current industry and legislative requirements to ensure delegates take them forward into their daily working lives.

Our occupationally experienced Health and Safety educators have successfully trained over 60,000 delegates across the Health and Safety At Work training category. Delivering courses at our nationwide, industry-leading and accredited training centres and offering the very best of training standards and quality assurance. 

Things You Need to Know

To qualify for this certificate, delegates must attend every module and complete the post-course assessment and workplace project.

Delegates must bring a passport photograph to training so we can issue ID cards.

Popular FAQ's

An open book exam ability, knowledge application, and analytical and critical thinking skills are assessed in the same way as an invigilated paper-based exam. Delegates can complete an open book exam at home, or another suitable location, with access to textbooks, course notes and the internet. They have up to 24 hours to complete the NEBOSH open book exam, but we find that most candidates only take between four and five hours.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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