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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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NPORS Reach Truck (N003)


A warehouse favourite, the Reach Truck is the nimble cousin of the forklift. With its slim and narrow chassis and tighter load handling, it is ideal for narrow aisle stocking and picking in warehouses and distribution centres and in construction where space is very tight. 

It is specifically aimed at Plant Operators who require novice level practical and theory-based training and assessment on a Reach Truck and want to pursue a career in plant operations.

Course Outline

A mix of practical and theory-based exercises and tutorials take delegates through manufacturer information and general knowledge of a Reach Truck. In addition, they’ll participate in practical activities to recognise the machine's components and functions, best practices, and working methods.

The course reflects national standards and industry best practices and is fully accredited in line with regulations. In addition, choose to learn with Citrus, and delegates will benefit from our custom-built training facilities and customer-first approach.

Our occupationally and technically-experienced trainers coach delegates on this course, completing the session with a practical observation and short answer question paper. They must pass the assessment to qualify for:

  • NPORS/CSCS Construction Plant Operator Card, valid for two years.


  • Traditional Operators card, valid for three to five years depending on sector-specific or in-company requirements
Course Programme

This training is essential for workers to operate a Reach Truck. Delegates will review legal requirements, ensure safety compliance, understand procedures and appropriate documentation and classifications.

The coaching will take delegates through;

  • Plant operation health and safety legislation and regulations
  • Theoretical knowledge of plant operations
  • Operator's responsibilities, including daily and weekly checks of the Reach Truck
  • The equipment and use of the Operator's manual
  • Safe and best practice in practical plant methods and operations
  • Major components of the truck and their functions
  • Pre-operational checks following manufacturers’ and legislative requirements
  • Lifting and loading tasks
  • Lifting and transferring loads accurately and safely
On Completion

At the end of the training, successful delegates will:

  • Have a working knowledge of the manufacturer’s handbook for a Reach Truck
  • Confidently locate and identify the major components of the Reach Truck and explain their functions
  • Be able to locate and identify key controls on a Reach Truck and explain their functions
  • Conduct all pre-operational and running checks following manufacturer's and legislative requirements
  • Be able to prepare a Reach Truck for use and operate the machine safely and efficiently, adhering to all N003 training usage and protocols
  • Perform specific loading and unloading tasks and operations as practiced throughout the course.

On successful completion of the course:

Construction industry delegates

Operators will receive a Trained Operator CSCS/NPORS Card valid for two years from the test date.

In order to upgrade your CSCS/NPORS card you need to achieve the requisite (S)NVQ with the units applicable to the category (S) of plant held on their trained operator card

Non-construction industry delegates

Anyone operating in industry sectors other than construction is not required to hold an operator card bearing the CSCS logo and can have the NPORS (Traditional) Operator Card. 

End users can select three or five-year registrations for this card depending on sector-specific or in-company requirements.

Who Should Attend?

This Reach Truck N003 NPORS Certification is for Plant Operators who need practical and theoretical assessment to operate a Reach Truck to carry out their work. While it is ideal for delegates to have some machinery experience, it is not mandatory.

Course Duration

There are three routes with NPORS for training to operate a Telescopic Handler accommodating novices and seasoned delegates:

Novice training - five days with a maximum of three delegates  

Refresher training – two days with day one for training and day two for assessment with a maximum of three delegates    

Assessment only - one-day session with a maximum of four delegates 

Group training and one-to-one courses are available. Contact the team to find out more.    

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training, working tirelessly to provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors. 

We have over 30 specialist Plant and Lifting trainers and assessors, coaching and testing nationwide to meet any specific needs of our clients. With a wealth of experience and expertise, they have successfully trained over 25,000 delegates across the Plant and NVQ training categories.

Our facilities include six technical centres with the capacity for delivering Plant Training across the UK. And our national, accredited Training and Test Centres are fully equipped to provide CPCS and CSCS accredited courses. In addition, as an approved NPORS training provider, we can also offer on-site training and testing nationwide. 

Finally, as an Approved Training Organisation (ATO) by CITB, we provide quality training that meets the industry-approved standards. 

Things You Need to Know

This NPORS Certified course has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in any elements of the training.

For training held at your location, please ensure that the classroom you make available has a power supply and is a suitable size for the number of delegates attending. In addition, please ensure that the practical area has been risk-assessed, is free from harm, and is ideal for training.

If you are a CITB Levy payer, you can claim a CITB Grant for this course. Once you have booked please contact us with your CITB number and we can assist you in claiming the funds.

Popular FAQ's

Yes - delegates need to have a good understanding of the English language to take the course.

No, but there are practical elements, so delegates should make their trainer aware of any special considerations.

Yes - you need to make sure your premises have a 240v power supply, that your classroom is big enough and that the practical area has been risk-assessed and suitable before any training takes place.

The Construction card has the CSCS logo and is recognised on Construction sites. First, you gain a trained two-year operator card, after which you need to complete an NVQ to earn a five-year competent card. The traditional card is valid for five years and is used more for related industries or self-owned firms.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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