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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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NPORS Telescopic Handler (N010)


The Telescopic Handler is a common sight on construction sites mainly used for lifting, moving and placing materials and equipment. It is essentially a forklift with a boom, meaning it has the extra benefits of a crane. A single telescopic or articulating boom extends forward and upwards, adjusting the maximum reach of the machine.  

This N010 NPORS certification delivers the necessary skills, knowledge, and understanding to safely use a Telescopic Handler.

It is specifically aimed at Plant Operators who require practical and theory-based training and assessment on a Telescopic Handler.

Course Outline

A mix of practical and theory-based exercises and tutorials take delegates through manufacturer information and general knowledge of a Telescopic Handler operating suspended loads. In addition, they’ll participate in practical activities to recognise the machine's components and functions, best practices, and working methods.

The course reflects national standards and industry best practices and is fully accredited in line with NPORS regulations. In addition, choose to learn with Citrus, and delegates will benefit from our custom-built training facilities and customer-first approach.

Our occupationally and technically-experienced trainers guide delegates through the course, completing the session with a practical assessment and short answer question paper. They must pass the assessment to qualify for:

  • NPORS/CSCS Construction Plant Operator Card, valid for two years.


  • Traditional Operators card, valid for three to five years depending on sector-specific or in-company requirements
Course Programme

This training is essential for workers to operate Telescopic Handler safely. Delegates will review legal requirements, ensure safety compliance, understand procedures and appropriate documentation and classifications.

The course will take delegates through:

  • Gaining a basic understanding of the industry, the dangers of working in the industry and responsibilities as a plant operator.
  • Manufacturers' requirements, technical data, and relevant regulations and legislation
  • Being able to locate and identify the major components of the machine and explain their functions.
  • Being able to locate and identify steering, driving and braking controls and explain their functions.
  • Conducting all pre-operational checks in accordance with manufacturer’s and legislative requirements.
  • Safely mounting and dismounting the machine.
  • Starting and stopping the engine and safely moving the machine off and stopping it safely.
  • Configuring the machine for travel and manoeuvring it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas.
  • Conducting all necessary safety checks at the work area.
  • Manoeuvring the machine to the work area and correctly configuring in readiness to carry out lifting and load handling tasks.
  • Lifting and transferring loads accurately and safely at different locations.
  • Loading and unloading external transport safely.
  • Fitting, adjusting and/or removing attachments.
  • Demonstrating knowledge and understanding of loading and unloading procedures for machine transportation.
  • Carrying out all end of shift and shut down procedures.
On Completion

At the end of the training, successful delegates will:

  • Have a working knowledge of the manufacturer’s handbook for a Telescopic Handler
  • Confidently locate and identify the major components of the Telehandler and explain their functions
  • Be able to locate and identify key controls on a Telescopic Handler and explain their functions
  • Conduct all pre-operational and running checks following manufacturer's and legislative requirements
  • Be able to prepare a Telescopic Handler for use and operate the machine safely and efficiently
  • Perform specific loading and unloading tasks and operations as practiced throughout the course

On successful completion of the course:

Construction industry delegates

Operators will receive a Trained Operator CSCS/NPORS Card valid for two years from the test date.

In order to upgrade your CSCS/NPORS card you need to achieve the requisite (S)NVQ with the units applicable to the category (S) of plant held on their trained operator card.

Non-construction industry delegates

Anyone operating in industry sectors other than construction is not required to hold an operator card bearing the CSCS logo and can have the NPORS (Traditional) Operator Card. 

End users can select three or five-year registrations for this card depending on sector-specific or in-company requirements. 

Who Should Attend?

This Telescopic Handler N010 NPORS Certification is for Plant Operators who need to gain a qualification in operating a telescopic handler. It is ideal for delegates to have some machinery experience, however, it is not mandatory.

The course is available to those who need novice and refresher training, or assessment-only options. 

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training, working tirelessly to provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors. 

We have over 30 specialist Plant and Lifting trainers and assessors, coaching and testing nationwide to meet any specific needs of our clients. With a wealth of experience and expertise, they have successfully trained over 25,000 delegates across the Plant and NVQ training categories.

Our facilities include six technical centres with the capacity for delivering Plant Training across the UK. And our national, accredited Training and Test Centres are fully equipped to provide CPCS and CSCS accredited courses. In addition, as an approved NPORS training provider, we can also offer on-site training and testing nationwide. 

Finally, as an Approved Training Organisation (ATO) by CITB, we provide quality training that meets the industry-approved standards. 

Things You Need to Know

This NPORS Certifed course has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in any elements of the training. 

For training held at your location, please ensure that the classroom you make available has a power supply and is a suitable size for the number of delegates attending. In addition, please ensure that the practical area has been risk-assessed, is free from harm, and is ideal for training.

If you are a CITB Levy payer, you can claim a CITB Grant for this course. Once you have booked please contact us with your CITB number and we can assist you in claiming the funds.

Popular FAQ's

Yes - delegates need to have a good understanding of the English language to take the course.

No, but there are practical elements, so delegates should make their trainer aware of any special considerations.

Yes - you need to make sure your premises have a 240v power supply, that your classroom is big enough and that the practical area has been risk-assessed and suitable before any training takes place.

The Construction card has the CSCS logo and is recognised on Construction sites. First, you gain a trained two-year operator card, after which you need to complete an NVQ to earn a five-year competent card. The traditional card is valid for five years and is used more for related industries or self-owned firms.

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