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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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NRSW for Operatives (LA - O5 + O8)


New road and street works are everywhere across the UK, keeping our roads safe and traffic moving. In addition, they play a significant role in the supply chain to keep deliveries and haulage moving and maintain our constant supply of living basics like gas and electricity. With so much relying on quality, time and safety of our roads and infrastructure, the works are subject to legislation that provides a compulsory framework for new roads and street works activities to adhere to.

The New Roads and Street Works Act 1991 (NRSWA) sets out objectives to:

  • Ensure safety
  • Minimise inconvenience to people using a street
  • Reduce inconvenience to people with a disability
  • Protect the structure of the road and the apparatus in it

This Certification and Assessment Board for the Water Industry (CABWI) certification delivers the necessary skills, knowledge, and understanding of New Roads and Street Works for units 1 - 6 and 9 / LA - O5 + O8, cold-lay only. It is primarily aimed at operatives who carry out excavation activities as part of their role in street works.

Course Outline

With a mix of practical, video, and classroom-based exercises and tutorials, delegates will cover legislative and administrative knowledge and awareness while taking part in practical tuition to fully understand how the framework works and why it is in place.

The course reflects national standards and industry best practices and is fully accredited in line with regulations. In addition, choose to learn with Citrus, and delegates benefit from training in our custom-built training facilities and customer-first approach to how we do business.

Our occupationally and technically-experienced educators will assess delegates in this five-day course, awarding successful delegates a certificate for each of the seven units included. In addition, various combinations of the units will lead to a full Street Works qualification, for which a Street Works Qualification Register (SWQR) Card will be awarded.

Course Programme

This training is essential for operatives and supervisors to learn the legislative framework, practical actions they must take, safety principles and more. In addition, delegates will review legal requirements, ensure safety compliance, and understand procedures and appropriate documentation and classifications.

The course content includes:

  • Locating underground apparatus
  • Signing, lighting and guarding
  • Excavating the highway
  • Reinstating compacting and backfill materials
  • Reinstating sub-base and road base non-bituminous materials
  • Reinstating cold-lay bituminous materials
  • Reinstating modular surfaces and concrete footways
On Completion

At the end of the training, successful delegates will:

  • Understand and summarise New Roads and Street Works (NRSW) Act
  • Select appropriate PPE and safety equipment to carry out street works
  • Perform duties of each unit and/or qualification following CABWI standards in-line with legislation and an approved code of practice (ACOP)
  • Provide a safe working environment for themselves, colleagues and the general public

Once the delegate has their CABWI certificate, we will then send off for their SWQR card, which will enable them to gain access to the site.

Who Should Attend?

This CABWI Certification is for operatives who carry out excavation and reinstatement of various materials as part of their job in street works.

Course Duration

This five-day comprehensive course assesses delegates to understand the challenges, processes and protocols of New Road and Street Works operations and regulations.

Why Citrus?

Quality and the customer experience are paramount to us here at Citrus. We work tirelessly to provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors.

We proudly work with 85 of the country’s top 100 building services companies providing courses nationwide. As a CABWI approved training provider, we deliver The Street Works scheme through our accredited centres in our custom-built, real-world training facilities, offering safe and realistic training simulations.

Serving the sector for nearly 20 years, our dedicated trainers provide expert knowledge and occupational experience to deliver NRSW Courses. As a result, we’ve successfully delivered training for over 45,000 delegates across the New Roads and Street Works (NRSW) training category.

Things You Need to Know

This CABWI Certified course has practical elements, so delegates must inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication, which may create difficulties in conducting elements of this training course.

Delegates need to provide a passport photograph on the day of training so we can issue their SWQR Cards.

Popular FAQ's

This course is only available in English. Translators are not allowed under the CABWI exam condition rules.

There is a five year grace period once the card has expired; however, please be aware you are not permitted to work on-site with an expired card.

No, this training can only take place at an accredited training centre.

This qualification is valid for five years.

The Operatives qualification is for delegates who do the job (setting out lights and digging, for example). Supervisors can ONLY supervise the Operatives and cannot do the physical job. Therefore, the Supervisor qualification DOES NOT qualify delegates to be an operative as well.

Depending on the awarding body, certificates and cards can vary, usually taking six-eight weeks.

No, you will need a dual card to do this. You will need to do the operative and supervisor course if you need both.

No, you will need your SWQR card to gain access to site.

There will be a 30-minute refresher per unit before each exam unit is taken.

No, as there are mandatory practical elements delegates must complete.

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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