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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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PASMA Work at Height (Novice)


By law, employers and those in control of any work at height activity must make sure work is appropriately planned, supervised and carried out by competent people. The Work at Height Regulations 2005 sets the legal and regulatory standards employees must abide by to prevent injury and death at work falling from a height. The regulations include using the correct equipment for working at height, risk assessment, and other general legal duties and are essential for anybody working in this capacity.

This PASMA Working at Height (Novice) certification delivers a thorough understanding of the relevant operational and safety requirements of current Working at Height Regulations. It is for anyone involved in the planning, supervising, and execution working at height.

Course Outline

In theory-based training, comprising exercises and tutorials, delegates will cover manufacturer information and general knowledge of working at height equipment, best practices and operating methods.

The course reflects national standards and industry best practices and is fully accredited in line with PASMA. In addition, choose to learn with Citrus, and delegates benefit from our custom-built training facilities and customer-first approach.

Our occupationally and technically-experienced trainers coach delegates on this course, completing the session with a question paper. Delegates must achieve 80% or above in the assessment to pass the training course successfully. 

Course Programme

This training is essential for workers to carry out Work at Height safely. Delegates will review legal requirements, ensure safety compliance, and understand procedures, appropriate documentation and classifications.

The course content includes:

  • Working at Height law, principles, and best practice
  • Operator responsibilities
  • What guidance and training is available for employees
  • Risk assessments
  • Emergency and rescue planning
  • Equipment inspections
  • Critical safety information
  • Different types of access equipment
  • Selecting appropriate access equipment
  • Personal Protection Equipment (PPE)
  • Working on roofs
  • Fragile surfaces
  • Fall protection
On Completion

Successful delegates will demonstrate competence and knowledge in Working at Height Regulations at the end of the training.

On successfully completing the course, delegates receive a photocard and PASMA certificate, valid for five years. In addition, a course content and notes booklet and a current Code of Practice booklet will also be issued to all delegates who attend this half-day course. 

On Completion

This PASMA Working at Height course is for anyone involved, particularly those new to working at heights. Delegates do not need a lot of experience in this area but will benefit from having a basic understanding of potential issues while working at a height. 

Course Duration

This half-day comprehensive training gives delegates the foundational knowledge to safely and responsibly work at heights. The training options vary to accommodate novices and seasoned delegates.

Why Citrus?

We dedicate our efforts to unrivalled quality and the customer experience at Citrus Training, providing exemplary service to our clients and producing excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors. 

We work directly with PASMA to ensure we are always at the forefront of the industry and provide a range of practical solutions to high-risk, high-harm environments such as Working At Heights. As the awarding body, PASMA’s professional advice, combined with our in-house expertise, means we can give hyper-detailed content on everything delegates need to know, including PPE and equipment, inspections, and servicing.

Train with Citrus and delegates benefit from our in-house and employed Working at Heights specialist trainers, offering the very best training standards, consistency, and quality. Our professional, highly qualified instructors deliver all aspects of the course and guarantee a successful, exclusive and inclusive learning experience. 

Employers and delegates can choose from various dedicated courses to suit customer-specific requirements, locations, and dates. As a result, we’ve successfully delivered training for over 20,000 delegates across the Working at Heights training category.

Things You Need to Know

There are no practical elements in the course. However, delegates must still inform their trainer if they have any serious health issues, physical problems, special considerations or are taking any medication which may create difficulties. 

For training held at your location, please ensure that the classroom you make available has a 240v power supply, has a seven-metre high clearance space, and is a suitable size for the number of delegates attending. In addition, please ensure that the practical area has been risk-assessed, is free from harm, and is ideal for training. 

Popular FAQ's

Yes - delegates need to have a good understanding of the English language to take the course.

No, this is a theory classroom-based course. Delegates must inform their trainer if there is anything additional they need or restrictions to consider before starting the course.

No, but delegates will benefit from having a basic understanding of potential issues that arise whilst working at a height. Check each course, as some advanced PASMA courses require you to hold the standard PASMA first.

Yes, you will need a classroom and, if your course has practical elements, an undercover area with a seven-metre head height to accommodate rain and snow or if winds are more than 17mph.

For practical courses, Citrus Training will provide towers at no additional cost.

Yes - you need to make sure your premises have a 240v power supply, and that your classroom is big enough. If using one, the practical area must be risk-assessed and suitable before any training takes place.

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Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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