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Delivering training services for the Built Environment and Utility sectors since 2004, we operate from our purpose-built training facilities and regional offices located in Southeast London, the East Midlands and West Yorkshire, with the use of over 100 training centres nationwide.

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We offer both Smart Awards and Q Module accredited Telecoms training courses. Enabling delegates to work on any network in the UK including Openreach. Our courses also include the prerequisite NRSW units needed to complete your qualification.

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Why Citrus?

Citrus Training are the UK's largest provider of health, safety, environmental and specialist operations training, and here are a few reasons why.

Dedicated Courses
Our dedicated courses suit client-specific requirements and ensure consistent learning across your team.
Trusted Provider
We are the trusted telecoms training provider for Openreach and have extensive experience in delivering their accredited training.
Real-world Training Facilities
We have industry recognised, real-world training facilities on our private training sites, offering safe but realistic training simulations.
20-Years’ Experience
We have nearly 20-years of practical experience in delivering training, resulting in unrivaled practices and processes.
What is Telecoms Training?

The UK has a world-class digital infrastructure that is integral to strengthening the foundations of our digital economy. The infrastructure includes super-fast broadband and telecoms that support all areas of business, healthcare, national security and more, so qualified, high-quality and diligent telecoms professionals are vital to keeping the country moving.  

Our range of Civils and telecom courses are specifically designed to train anyone working on the UK’s digital infrastructure across various networks. Citrus Training telecoms qualifications are accredited by Smart Awards - the National Awarding body for telecommunication, construction, digital and utility sectors. We are also licenced by Openreach (BT Group) to provide their industry standard Q modules, as their primary training provider for professionals across the UK. 

Which Course Should I Take?

Citrus Training offers two routes to qualifying. The accredited Smart Awards and the Q Modules that are mandatory to work for Openreach.

Smart Awards - For anyone working on any of the various networks across the UK. Operatives must have their National Operatives Passport Scheme (NOPS) card up to date to include these qualifications for any tasks and duties they will carry out daily.

Q Modules  - For anyone working on Openreach’s network. All operatives must be qualified to their Q module standards to carry out their work on Openreach’s asset. 

Grants and Funding

At Citrus, we want training and opportunities available for as many delegates as possible. Unfortunately, there are currently no grants or funding options for Telecoms Training. However, you can find funding and grant options for other courses, and we aim to provide as much information as possible for our customers. Contact us to find out more. 

Why Citrus?

Quality and the customer experience are paramount to us here at Citrus. We strive to provide exemplary service to our clients and produce excellent results from our delegates. As a result, we are the leading UK-based provider of health, safety, and technical training and assessment services to the Built Environment and Utility sectors.

We proudly work with 85 of the country’s top 100 building services companies providing courses nationwide. As an approved Smart Awards and Openreach training provider, we deliver Telecoms Training qualifications through our accredited centres in our custom-built, real-world training facilities, offering safe and realistic training simulations.

Serving the sector for nearly 20 years, our dedicated trainers provide expert knowledge and occupational experience to deliver Telecoms training courses. 

Popular FAQ's

Courses are only available in English. Translators are not allowed under the scheme rules.  

No, all of our Telecoms training has to be delivered at our approved centres. However we can offer dedicated options for both Q modules and Smart Awards. 

Smart Award and Q module Qualifications are valid for three years. 

Certificates can vary depending on the awarding body and usually take around 4 weeks. 

No, as there are mandatory practical elements delegates must complete. 

Not for Smart Awards, however, to complete Q Modules all candidates must hold NRSW Units LA, 01, 02 and 03, plus SA006. 

If you are going to be working on Openreach’s network, then you need to take the relevant Q Module course. Smart Awards are for those who work on other asset owners networks. If you need more advice, please get in touch and we’ll be happy to help! 

National Coverage

Over 100+ training centres nationwide, with 150+ technical trainers, delivering upwards of 250+ courses to over 40,000+ delegates each year. Thats why we're the UK's trusted training provider.

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